Terms and Conditions

Ooakgifts.com provides this website as a service.
The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Ooakgifts.com does not accept any responsibility for any loss which may arise from reliance on information contained on this site.


Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this site is prohibited without the prior written consent of Ooakgifts.com.
Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of Ooakgifts.com has been obtained.

Links to Other Sites

Some links within this website may lead to other websites, including those operated and maintained by third parties. Ooakgifts.com includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents unless specifically noted.
This website and its contents are provided “AS IS” without warranty of any kind, either express or implied.

Buying Goods from this Website

This site is governed by distance and online selling regulations applicable in the UK.
Ooak Gifts is not currently required to be VAT registered.

Returns and Exchanges

All goods are sent by tracked delivery and will be dispatched within 7 working days ofreceipt of order. If, for any reason there is likely to be a delay the customer will be informed and given the option to cancel the order. If goods are to be sent to destinations outside the UK, Ooak Gifts cannot be responsible for delays due to Customs and Import controls at their destination.
Ooak Gifts is not responsible for any customs fees or import duties that may be payable at destination.
Returns, with the exception of personalised goods, are accepted for all online sales provided Ooak Gifts is informed of this by email within 14 days of receipt of goods.
Returned goods must be received in original condition for refund.
A tracked system must be used to ensure safe return of goods as proof of posting is not proof of delivery.
Buyer is responsible for return delivery costs unless goods were found to be faulty. In the case of personalised items, these may be returned for a refund if found to be faulty. Items regarded as ‘personalised’ are identified as such on the sales pages.

Delivery Costs

To simplify matters Ooak Gifts uses flat rate postage rates.
Please be aware that non-UK purchasers are responsible for the payment of any tax and duties imposed in their country.